How Our Training Works
Phase 1 - Get Set Up (Like a Real IT Hire)
We onboard you the way real IT teams onboard new staff. You get secure VPN access to our hybrid environment, your own Windows and Linux systems, then we walk you through the tools used by real IT teams.
From day one, you log in and start working. You configure systems, troubleshoot issues, and remediate real problems.
Phase 2 - Learn by Doing
You start working real tickets inside a live IT environment, handling issues like account lockouts, permission problems, DNS failures, and network troubleshooting. You’ll also fix broken services, investigate system errors, review logs, and remediate real security misconfigurations.
This phase builds the habits employers want. You learn how to troubleshoot without guessing, document professionally, and communicate like a real IT technician.
Phase 3 - Get Comfortable in an Enterprise Environment
Now you level up from “basic IT” into real systems confidence. You’ll work through system hardening, patching, and baseline compliance, the same responsibilities real IT teams handle every week.
You’ll develop identity and access security habits that matter in real environments, while learning automation techniques that improve speed, consistency, and operational efficiency. You’ll also practice enterprise change requests and incident simulations, including escalation-style workflows that mirror real IT support and operations teams.
This phase is what separates students who know commands from professionals who can support production systems.
Phase 4 - Become Job-Ready
Every ticket you complete becomes real portfolio evidence. We help you turn your work into hiring-ready proof, not just “training completed.” Your experience gets packaged the same way employers want to see it.
You’ll receive resume rewrite support, LinkedIn optimization, mock interviews, and technical interview prep. You’ll also get a job search strategy tailored to your track, your skill level, and the type of roles you’re targeting.
You don’t leave with just knowledge. You leave with skills, confidence, and proof employers can verify.
Our Training Tracks
Starter: IT Fundamentals & Cybersecurity Foundations
Begin your IT journey with the essential knowledge every professional needs. Build a strong foundation in hardware, software, networking, and cybersecurity while learning how systems operate and how to troubleshoot common issues. Develop security-first thinking through hands-on practice in a hybrid Windows and Linux environment supported by VMware virtualization. Work through real workplace scenarios, interact with IT professionals in Slack, and complete guided projects that demonstrate your growing skills. This track prepares you for entry-level IT roles and builds the confidence needed to support modern technology environments.
Core: Systems, Network, & Cybersecurity Administration
Advance from basic support work into full systems and network administration. Configure servers, manage Active Directory and Group Policies, secure networks, and troubleshoot DNS, DHCP, and firewall issues. Strengthen automation skills with PowerShell, Bash, or Python and learn to maintain enterprise environments with a focus on cybersecurity at every step. Collaborate through Jira and Confluence, participate in weekly group sessions with mentor feedback, and handle real ticket-based scenarios involving system monitoring and vulnerability remediation. This track builds the practical skills required for systems and network administrator roles.
Pro: Cloud & Cybersecurity Engineering
Elevate your skills by mastering cloud computing, automation, and advanced cybersecurity engineering. Deploy, secure, and monitor hybrid environments across AWS, Azure, and on-premises systems while applying security and compliance standards. Manage identity, access, permissions, licensing, and Microsoft 365 applications. Perform cloud migrations, resolve real cloud and network incidents, and build solutions using containers, CI/CD pipelines, and automation tools. Develop the mindset of both an architect and a defender with internship-style experience, personalized mentorship, and advanced career coaching that positions you for cloud, DevOps, and cybersecurity engineering roles.
Our Clients Say
“I started with absolutely no IT experience, just basic computer use. Within a few months, Quest Logic Solutions helped me understand how systems really work, troubleshoot real issues, and build confidence in my skills. The instructors are patient, the mentorship is incredible, and the community feels like family. I landed my first IT job shortly within months of joining the program!”
Kevin J., IT Support Specialist
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