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Privacy Policy

Privacy Policy

 

Effective Date: January 1, 2025

 

Quest Logic Solutions (“QLS,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your data.

 

By accessing our website, submitting a consultation form, enrolling in our training programs, or communicating with us, you agree to this Privacy Policy.

 

 

1. Information We Collect

 

We collect information to provide services, support your learning experience, and improve our offerings. This includes:

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A. Information You Provide Directly

 

When you submit consultation forms, application forms, interest forms, or communicate with us, we may collect:

 

  • Full name

  • Email address

  • Phone number

  • City, state, ZIP code

  • How you heard about Quest Logic Solutions

  • Background information about you

  • Your goals, challenges, and career aspirations

  • Your preferred learning track or area of interest (e.g., Linux, Systems Engineering, Cloud, Cybersecurity, etc.)

  • Availability and preferred start date

  • Current job role, income range, and financial goals

  • Communication preferences (phone, email, text)

  • Any questions or concerns you submit

  • Miscellaneous notes you provide during consultations

 

 

B. Payment & Enrollment Information

 

If you choose to enroll, we may also collect:

 

  • Billing address

  • Payment plan selection

  • Payment method (processed securely by third-party payment processors)

  • Enrollment agreements or signed documents

 

We do not store full credit card numbers. Payments are handled securely through trusted vendors.

 

 

C. Technical & Site Usage Information

 

When you visit our website, we may automatically collect:

 

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Cookies and analytics data

 

We use this to improve site performance, enhance user experience, and understand visitor behavior.

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Provide consultations and respond to inquiries

  • Deliver training programs and learning experiences

  • Create and manage your student account

  • Send important updates, onboarding materials, and class information

  • Process enrollment, billing, and payment plans

  • Offer personalized career guidance

  • Improve our website, programs, and services

  • Conduct internal analytics (never shared or sold)

  • Communicate upcoming start dates, program changes, or opportunities

  • Maintain security and protect against fraud

 

Your information is used solely to support your engagement with Quest Logic Solutions.

 

 

3. How We Share Your Information

 

We do not sell your personal information, ever.

 

We only share information when necessary, such as with:

 

  • Payment processors (for secure billing)

  • Email and communication tools (to send updates and class details)

  • Learning platforms, virtualization environments, or Slack (as part of program delivery)

  • Document signing platforms (if you sign enrollment agreements)

 

All third-party providers must adhere to privacy and security standards.

 

 

4. Data Security

 

We take reasonable administrative, technical, and physical measures to protect your data, including:

 

  • Encrypted communication

  • Secure data storage

  • Restricted access to personal information

  • Regular system monitoring

 

However, no system is 100% secure. You use our services at your own risk.

 

 

5. Your Rights & Choices

 

You may:

 

  • Request access to the data we have about you

  • Request corrections

  • Request deletion of your personal data (unless required for program or legal reasons)

  • Opt out of marketing communications

  • Update your communication preferences

 

To request any of the above, contact us at:

info@qlslearning.com

 

 

6. Data Retention

 

We retain personal information only for as long as necessary to:

 

  • Provide services

  • Meet legal obligations

  • Maintain legitimate business records

 

You may request deletion of non-essential information at any time.

 

 

7. Children’s Privacy

 

Our programs are intended for adults 18+.

We do not knowingly collect data from minors.

 

 

8. Changes to This Policy

 

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

 

 

9. Contact Us

 

Have questions? Contact us anytime:

 

Quest Logic Solutions

6801 Kenilworth Ave #300

Riverdale, MD 20737

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Email: info@qlslearning.com

Phone: 202-230-2003

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